Sea Technology

FEB 2018

The industry's recognized authority for design, engineering and application of equipment and services in the global ocean community

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22 ST | February 2018 standard calibration service, minimizing the amount of time the units are out of commission and saving the cus- tomer not just time but money. In this case, Tra-Cal Lab replaced the battery and fuse and promptly returned the meters. This is an example of how low-cost providers may have hidden fees and may increase the unit's out-of-com- mission time. Calibration for Network Analyzer A customer sent a network analyzer to their low-cost provider for calibration, knowing that there was a prob- lem with the unit. The provider could not find the prob- lem, but claimed to have calibrated the unit. The customer's engineer then sent the network ana- lyzer to Tra-Cal Lab, and we were able to correctly di- agnose the problem. However, the engineer's supervisor insisted that the network analyzer be sent back to their low-cost provider for the repair, telling the low-cost pro- vider exactly what Tra-Cal Lab had identified as the prob- lem. This time, the low-cost provider found the problem and quoted the customer a high price for the repair. Knowing that this price was extremely high, the engineer asked Tra-Cal Lab to show him, his supervisor and the low-cost provider how to repair the network analyzer. Tra-Cal Lab demonstrated that the only problem was that metal filings had accumulated in the cables. Tra-Cal Lab cleaned out the cables for a small service cost, and this fixed the problem. This is an example of how the low- cost providers may not have the technical expertise to diagnose equipment damage and complete subsequent repairs. Conclusion Simply stated, customers know that they can expect integrity and quality from NSCA and Tra-Cal Lab. We believe in being completely transparent and strongly encourage all customers to be educated on how their equipment will be checked and calibrated. Tra-Cal Lab openly shares calibration procedures, time estimates and calibration equipment requirements with customers. Whether a company ultimately chooses to use Tra-Cal Lab or another reputable calibration service provider, the customer should understand what they are getting. ST Todd Chaikin holds an M.B.A. from Johns Hopkins University and has been general manager of NSCA Technologies for 24 years. In 2000, he co-found- ed Tra-Cal Lab to provide quality repair and full calibration services, as well as metrology and contract testing services of test equipment. Darwin Phillips is the laboratory manager of Tra-Cal Lab. He has 32 years of metrology experience and has worked in all positions in the laboratory, including: quality assurance, RF spectrum analysis and standard mainte- nance. He received his training from the U.S. Air Force, where he retired after 25 years of service. CAPTURE AND SHARE 3D VIDEO FOR REPORTS Improved speed, automation, efficiency and ease of use • Reporting options increase productivity • Export 3D Video, Google Earth, Geo Image • Share 3D project as 3D PDF or WebGL • S ave time using automated import settings • Supports wide variety of sensors and sonars • Real-time acquisition of LiDAR and MBES www. chesapeake "The convenient, low-cost provider is not always the best option."

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